Travelers are beginning to spread their wings a bit further these days as air carriers are pulling out all the stops to ease the minds and wallets of passengers who choose to fly during the ongoing coronavirus pandemic. Despite their eagerness to travel, some passengers may still be on the fence as far as booking their next flight is concerned. The good news is that most US airlines have created new guidelines and restructured their schedules to make travelers feel more confident.
This month, Vaughn College is highlighting five ways airlines have pivoted to make traveling a more passenger-friendly experience during the pandemic.
It comes as no surprise that the influx of customers seeking refunds was staggering, as travelers scrambled to cancel their existing flights that were booked prior to the pandemic striking the US in mid-March.
Here are two ways some airlines are accommodating their customers:
- Loosening restrictions on vouchers and travel credits
- Extending time frames for travelers to rebook their trips
Travelers want peace of mind when traveling by plane, especially during the ongoing COVID-19 pandemic. Airlines have upped their game by making significant changes to their cleaning procedures to minimize the risk of passengers contracting the virus.
Here are steps some airlines are taking to maintain cleanliness on their planes:
- Electrostatic spraying with disinfectant before every flight, with close attention to high-touch areas like overhead bin handles and arm rests
- Deep cleaning each plane for six-to-seven hours every night, from back-to-front
- Holding flights if airline personnel feels cabin is not clean enough prior to boarding
On the ground experience
A smooth experience in the air begins with a positive experience on the ground. Travelers have been seeing significant changes at airports as they navigate through the coronavirus pandemic. Here are safety measures some travelers may notice which could help reduce the spread of the virus:
- Plexiglass shields at check-in counters and gates
- Frequent sanitation of touch points, including kiosks
- Touch-free transit, using mobile boarding passes
- Use of electrostatic spraying in the gate areas and jet bridges to help keep pre- and post-flight process areas sanitized
- Back-to-front boarding or limited number of passengers boarding at once
- For the lounges that are open, travelers should expect a “scaled-back” experience such as limited capacity, disposable glassware and pre-packaged snacks
If you haven’t flown in a while, you can expect changes to the onboard experience. Aside from the mandatory mask requirement, passengers may be noticing other significant changes including:
- Blocked middle seats on larger aircraft, and aisle seats on smaller ones
- Reduced passenger capacity
- Limited passenger and flight attendant interactions
- Refreshments may be provided in individually sealed bags only
Loyalty is more important now than ever before when it comes to airlines supporting their loyal fliers. Here is how some airlines with loyalty programs are supporting their members:
- Extending the elite status
- Earning bonuses via credit card spending
We hope this glimse into what airlines are doing today during the pandemic will help you prepare for your next flight.
Are you interested in a futureproof career? For over 85 years, Vaughn College has been training people from all walks of life to work in the aviation field. From pilots and air traffic controllers to aircraft maintenance mechanics and engineers, Vaughn offers the degrees that can give you a competitive edge in some of today’s hottest markets. Discover all that’s possible with an exciting career in engineering and technology, management or aviation. Apply today.
When Vaughn College alumnus Vladislav Makarov ’16 landed his job at air cargo company Atlas Air in 2015, he never imagined how valuable his dual bachelor’s degrees in airport and airline management from Vaughn would become—especially during an unforeseen pandemic. The air cargo market has seen a recent surge in demand, as airfreight and cargo companies have become an essential part of transporting medical supplies and other life-saving equipment during the coronavirus pandemic.
This month, we caught up with Makarov to hear about his latest position at Atlas Air and to revisit his journey of a successful career in air cargo aviation.
Finding his way to Vaughn
Makarov began his academic journey at Queens College where he studied computer science. After only two semesters, however, he knew he wanted to pursue his biggest passion—aviation. “In the back of my mind I always wanted a career in aviation, but I didn’t know how to go about starting one. One day, I started doing research on potential colleges in the field of Air Traffic Control. As it turned out, Vaughn was in an ideal location for me.” He attended an open house and learned more about the curriculum and how students are specifically trained and educated in their chosen fields of study. He enrolled in the Air Traffic Collegiate Training Initiative (AT-CTI) where he studied airport management with the hope of becoming an air traffic controller.
Learning of a change in the Federal Aviation Administration’s (FAA) hiring practices from AT-CTI colleges at the time that lead to career uncertainty, Makarov decided to switch gears and add to his marketability by pursuing a dual bachelor’s degree in airport/airline management at Vaughn. “It was a very valuable experience,” he stated. “I received a well-rounded education.”
Experiencing the value of Vaughn
Looking back, Makarov recalls several experiences that he considers invaluable in his pursuit of a career in aviation. He describes working on the capstone degree project with associate management professor, Dr. Peter Canellis, as one of his favorite and most relevant classes. The project covered taking over a fictional company and analyzing how someone would manage and finance all the aspects of a company. Makarov also speaks highly of the air traffic control courses taught by Professor George Tracy as well as an interesting course he took with management chair, Dr. Maxine Lubner. “Vaughn’s curriculum prepares you for the field you’ll be working in by providing real world, practical examples that you can use right away,” Makarov said. “Unlike my experiences at other colleges, at Vaughn, you jump right into the core of what you will be doing in your field after graduation.” One of the most valuable attributes of the College Makarov describes is the small class size. He said the small, non-traditional college experience is what he believes gives students the tools and knowledge they need to achieve their dreams.
Landing the job at Atlas Air—The Vaughn/Atlas Air Connection
Vaughn’s long-term relationship with Atlas Air has proven to be truly valuable, as several alumni like Makarov have landed internships and ultimately full-time positions with this renowned aviation cargo company. Karen Batson ’04, Vaughn alumna and adjunct faculty member, has an impeccable record when it comes to hiring Vaughn graduates to work at Atlas Air. The reason: Batson knows how Vaughn prepares graduates for the aviation field and successful careers.
As part of the more than 30 of the College’s graduates, Batson hired Makarov after obtaining his résumé from career services. “Karen is always interested in training new employees and growing them to reach their potential,” said Makarov. “She pushes you to improve yourself and to always learn something new.” Makarov would know—Batson has been his manager for the past five years.
Climbing the aviation ladder
During his time at Atlas Air, Makarov has worked on a variety of projects in the data science field. He uses data visualization software to provide reports to various groups and also reviews aircraft reliability statistics to find trending issues. Both of these are specific-system and fleet-wide issues that need addressing. More specifically, his job is to narrow down specific reasons for why something is happening and provide solutions in an effort to reduce aircraft maintenance costs and disruptions. “The Continuing Analysis and Surveillance System (CASS) program is designed to track and find potential safety risks and is one way airlines like Atlas Air keep their operations as safe as possible.”
Makarov was recently promoted to senior analyst. His current responsibilities include developing new reports, as well as training his colleagues. He said that at one point, he even had to train himself on new concepts. He developed new reports from scratch, which included the coding and IT of the programs. “Oversight and technical systems are daily parts of the job. Every day brings something different and challenging.”
Fueling his passion for aviation, Makarov is a certified private pilot and he is currently working on his instrument rating. “I love the career I’ve chosen. The training never ends.”
In these times of uncertainty, one thing is certain. Now is the time to set yourself on a path to a futureproof career. See how a degree from Vaughn College can get you there. Apply today.
Preparing for life after college can be an exciting time for students. With nearly four million students receiving their diplomas this past spring—and several more over the coming months—having a clear game plan is key to planning a successful future. We can’t ignore the fact we are in the middle of a pandemic; however, with some clear guidance and determination, you can be well prepared to land a job and begin your career.
This month, Vaughn College has outlined five tips to help you prepare for life after college graduation.
- Stay connected
Social distancing limits face-to-face interaction, but thanks to modern technology, staying connected is easier than ever. Reaching out to mentors, former classmates and your alumni association network are great ways to strengthen your relationships. Just like the expression, “It’s not what you know, but who you know,” keeping connected can make all the difference.
- Learn to budget
Living within your means is an important way to be fiscally responsible. Even if you have not yet landed your dream job, learning to budget your money now will likely keep you ahead of your finances down the road. And don’t forget to keep an eye on your credit score. Knowing your score is essential when you’re ready to lease an apartment, a vehicle or apply for a credit card. Tools like Annual Credit Report are a great way to keep track of your scores.
- Perfect your interviewing skills
Now is the time to practice your interviewing skills. In light of social distancing due to the coronavirus pandemic, employers are opting to use video conferencing software, such as Zoom, to connect with job candidates instead of holding traditional in-person meetings. Take the time to record yourself and remember to dress professionally. And don’t forget to update your resume! You can read more in our blog, “Tips for a Successful Zoom Interview.”
- Improve your social media pages and email
This one is important and could potentially make or break you when it comes to getting the job. Be sure to:
- Remove any inappropriate photos and posts on your social media pages. Employers may check your profile and could eliminate you from their potential list of candidates based on your content.
- Create or improve your LinkedIn profile.
- Create a professional email address
- Customize your email signature to include your name and/or professional brand. Be sure to add your LinkedIn address and any other contact information.
- Know your value
You may not have a world of experience in your field just yet, but what you do have is a body of knowledge and skills that you’ve learned throughout your college career. Internships, college work study programs and other field experience adds to your value. It’s important to stay calm, confident, and focused. And as challenging as it may be during these uncertain times, try not to let the news or headlines affect your outlook on starting your career.
We hope these tips were helpful in preparing you for life after college. Vaughn’s dedication to its students’ success begins with a futureproof education and the support you need to succeed every step of the way.
Are you looking for a futureproof career? Discover all that’s possible with a degree from Vaughn College. Apply today.
Job numbers are on the rise as the economy begins to open up after the economic shutdown due to COVID-19. Throughout the pandemic, several industries actually saw a rise in demand as they became an essential part of assisting in critical operations.
This month, Vaughn College is spotlighting three industries that are thriving during these uncertain times. The exciting news is how the College’s futureproof degrees in engineering and technology, management and aviation are showing their value, even during a pandemic, as some of these essential industries made the list. Read on to learn more about them. We have even matched up the degree you will need to land the job. Which one suits you?
The air cargo market has seen a recent surge in demand, as airfreight and cargo companies have become an essential part of transporting medical supplies and other life-saving equipment during the coronavirus pandemic. According to a recent market report—“Global Air Cargo Market 2020-2024”—released last month by Technavio (a global technology research and advisory company), the air cargo market is expected to grow by 16.75 million tons during the four-year time frame. It is reported that an increase in e-commerce sales has been a key factor in driving the growth of the cargo aviation market. Airlines that include The Emirates Group, United Parcel Service (UPS) Inc., Delta Air Lines, FedEx Corp., and others are among the market participants.
Boeing is also finding its way back to the runways as the revival of the air cargo market is fueling new deals for its cargo planes. With three different types of cargo jets and converted passenger-to-cargo planes in its fleet, the company is receiving orders from delivery service giants like UPS and FedEx.
Closer to home, Vaughn’s long-term relationship with Atlas Air has resulted in several alumni landing internships and ultimately full-time positions with this renowned aviation cargo company. Karen Batson ’04, Vaughn alumna and adjunct faculty member, has been instrumental in hiring more than 30 of the College’s graduates to work at Atlas Air because she knows how Vaughn prepares graduates for the aviation field and successful careers. Last year, Vaughn honored William J. Flynn, chair of the board and chief executive officer of Atlas Air Worldwide Holdings, Inc. at their annual gala that celebrates professionals in the industry. In his speech, Flynn stated: “Ten percent of our workforce in our New York headquarters are Vaughn College graduates. Many more graduates work elsewhere across our company. Several of our employees are now teaching at Vaughn. And countless more have mentored Vaughn students through our ongoing internship program. The work that Vaughn is doing is so critical to propelling this industry forward. Vaughn is developing some of the best and brightest minds in the workforce today.”
Interested in working in cargo aviation? Vaughn offers the following degree that could land you a job in the field. Which will you choose?
Aviation Maintenance Certificate Program
Engineering and Technology
The urgent demand for medical technology during the pandemic has placed engineers front and center, as their skills and knowledge continue to play a significant role in patient care. From building life-saving ventilators to managing and tracking medical technology in hospitals, engineers are proving to be more essential now than ever before. Biomedical engineers, along with engineers who specialize in the mechatronic or robotics field, are also making their marks.
The use of robotic technology is on the rise, aiding the medical profession in ways that we once thought of as futuristic possibilities. Robots are stepping up in a big way as COVID-19 has shifted us from being a “hands-on” society to a “touchless” one. In fact, it’s believed the longest lasting effect of the coronavirus will be the use of automation. So, what does this all mean? To reduce human exposure in high-touch areas, robots are being used to disinfect and deliver goods and services, among other tasks. Additionally, robotics technologies are being valued for their profitability and are now viewed as critical components in a company’s infrastructure, similar to the way organizations may see computers and other key infrastructure.
Do you have a passion for robotics and engineering? Vaughn offers New York’s first bachelor of science degree program in mechatronic engineering, a unique curriculum that combines mechanical, electrical and computer engineering. This degree program is accredited by the Engineering Accreditation Commission (EAC) of ABET (abet.org).
In addition to robotics, Vaughn offers several engineering and technology degrees that can set you on a path to a futureproof career. Are you ready to join one of the world’s fastest growing fields? See which one is right for you?
Engineering and Technology
Utilities and Power Generation
Most of us do not think about how we get our electricity. We just flip a switch and expect it to be there. With the majority of us under quarantine and working from home due to the coronavirus, the demand for electricity is higher than ever. Utility workers have always had an essential role in our daily lives. Add a pandemic to the mix, and their roles are even greater.
Vaughn College’s Aviation Training Institute can prepare you for a high-paying career as a certified airframe and powerplant technician. Did you know there are many reasons to launch a career in aviation maintenance? Aviation maintenance technicians have well-rounded knowledge and skills to work in a variety of fields. And those who are trained with an airframe and powerplant certification can work on any turbine engine. This valuable skill opens the doors to work on aircraft, trains and automobiles, and in power generation for electric, solar and wind companies.
Are you interested in working in the utility industry? Vaughn offers programs that can help you secure a job in the field.
Aviation Training Institute
Aviation Maintenance Technician (Airframe and Powerplant)
In these times of uncertainty, one thing is certain. Now is the time to set yourself on a path to a futureproof career. See how a degree from Vaughn College can get your there. Apply today.
Are you prepared for your next job interview? You may be relieved to learn the commute may only be as far as your living room. Read on to learn the advantages of a Zoom interview and the best tips and practices to make it a successful experience.
Job interviews of today are getting more screen time as employers are opting to use video conferencing software, such as Zoom, to connect with job candidates instead of traditional in-person meetings. In light of the coronavirus pandemic and social distancing, Zoom interviews have become more popular than ever. If you have already been using Zoom to connect with family and friends, you may think you have a handle on using this video conferencing software. But how would you fare using it in a job interview?
Below we have prepared a checklist of tips to help you prepare for a successful job interview via Zoom. But first, let us start with some of the ways both employers and candidates are benefiting from screen-to-screen interviews in contrast to traditional face-to-face ones.
Advantages of Zoom Interviews
Interviewing for a job can be a bit nerve-wracking for some. And for the interviewers, scheduling them can be a challenge. Conducting interviews via Zoom can be beneficial for both parties, thus making the experience more convenient and less stressful. Here are some of the advantages of Zoom interviews over traditional in-person ones:
- No face-to-face contact—which is particularly beneficial during COVID-19.
- Reduces pressure and puts candidates more at ease, since they are in their own environment.
- More convenient for out-of-town participants—both employer and individual candidates.
- Interviews can be arranged and organized quickly.
- Employers can screen candidates efficiently.
Ways to Prepare for a Zoom Interview
Preparation is the key to success, especially when preparing for a Zoom interview. Here are some helpful tips to prepare for a positive experience:
- Conduct practice interviews and record yourself to evaluate and fine-tune your answers and screen appearance.
- Update your computer with the latest edition of Zoom software.
- If using a laptop, check that it is fully charged.
- Be sure you have a strong internet connection.
- Advise household members of the day and time of your call to limit distractions.
- Close out everything on your desktop before the interview.
- Dress professionally.
- Choose a:
- Professional background with limited clutter
- Room with good lighting—facing toward a window is better than having the light behind you
- Quiet space that is free of distractions – make sure children and dogs are secured in separate rooms
Tips for Success Before the Call
There are a few simple things to do right before the call that could make or break the interview. Be sure to:
- Silence your phone and put it away until after the interview.
- Turn off all notifications from social media websites and other distractions.
- Use a desktop or laptop when possible instead of the Zoom mobile app. Computer cameras are more stable and also provide a better view for the interviewer.
Tips for Success During the Call
Now that you have selected the best space for your call, fined-tuned your computer and are dressed for success, here are some important tips to keep in mind during the call. Remember, a Zoom interview is just as formal as an in-person one.
- Use your mute button when you are not talking to eliminate any distracting background noises.
- It has been proven that most people look at themselves during Zoom meetings, so you can hide your video from your display by right clicking on your video and selecting “Hide Myself.” This will enable you to focus on and make eye contact with the other people in the meeting.
- Be aware of your body language. Maintain good posture and use non-verbal cues like smiling and head-nodding when listening to the interviewer.
- Ask questions with confidence.
Vaughn College is dedicated to the success of its students. We hope you found these interviewing tips for a Zoom interview helpful. Remember: You only have one chance to make a good first impression. Now is your time to shine. Visit career services to learn more about how Vaughn College can help you on your path towards a futureproof career.
Going above and beyond and embracing opportunities has led Vaughn senior Atif Saeed ’20 to achieve academic success throughout his life. At 22 years old, Saeed will be graduating summa cum laude next month with a bachelor of science in mechatronic engineering—completing the program one year early.
He credits Vaughn College for supporting him every step of the way and offering opportunities that he says were stepping-stones to his success. Here’s his story.
Born in Pakistan, Saeed moved to upstate New York with his parents and two siblings when he was three years old. In 2012, his family moved to New York City where Saeed attended high school. Knowing he and his siblings could be first-generation college graduates in his family, Saeed said he was very motivated to attend college earlier than the normal timeframe. He began a dual-enrollment program in high school, where he took online college courses to fast track his graduation in three years instead of four. “I watched my father work 14-hour days to support our family,” Saeed said humbly. “I felt strongly about working and studying hard to earn my college degree and pursue a career that could help my family.” Looking back, he said taking engineering courses early on in high school gave him a head start to gain the knowledge he needed to succeed in college.
Passion for aviation
Growing up, Saeed said he was obsessed with watching documentaries that explained how things are built. He explained how his passion for aviation stemmed from a family trip to Dubai about 10 years ago. “We boarded an Airbus A380 aircraft and I was immediately in awe of the size of the plane,” he said. “That day was the turning point for me. It was then I realized I wanted to work with aircrafts.”
Pursuing the dream at Vaughn
At 17 years old, Saeed enrolled in the aviation maintenance associate of applied science (AAS) degree program at Vaughn’s Aviation Training Institute. After earning his AAS degree, he kept his eye on his future and enrolled in the mechatronic engineering program at Vaughn. “I chose mechatronic engineering to broaden my job opportunities after graduation,” he stated. “I believe the wealth of knowledge in the fields of mechanical and electrical engineering—combined with computer science—is a winning combination to position myself for a futureproof career.”
Embracing opportunities at Vaughn
There’s no denying Saeed studied diligently throughout his time at Vaughn; however, he believes it was going beyond the walls of the classroom that helped set his future on a track for success. “I made it a priority to take on leadership roles in several clubs at Vaughn,” he said. “I embraced every opportunity that was offered to further my education and knowledge in the field.” To date, he holds two licenses and certifications, including the Federal Aviation Administration (FAA) Airframe and Powerplant License and the Federal Communications Commission (FCC) General Radiotelephone Operator license. Additionally, he has authored four publications presented at industry conferences and has received several awards throughout his time at Vaughn. Saeed said he believes the strong relationships he built with his professors, faculty and career services department were instrumental in helping him prepare for a successful career.
Stepping-stones to his future
First and foremost, Saeed believes anyone can be successful if they are willing to work hard and do what it takes to achieve it. “Attitude is everything. From a young age, I was taught to go above and beyond anyone’s expectations, including your own,” he said humbly. “You only answer to yourself. If you do whatever it takes to rise above the rest, you can achieve anything.”
He shares some tips on what students can do while in college to make themselves competitive after graduation:
- Acquire licenses
- Sharpen communication skills
- Attend conferences
- Submit work for publication
- Connect with faculty and build strong relationships
- Keep an open mind
- Start building resumes early
- Don’t give up
With several job offers on the table and numerous acceptances to graduate programs across the country, Saeed is gearing up for the next chapter in his life after graduation. “I believe today’s students need to be laser-focused on acquiring the necessary tools and knowledge to be competitive in today’s market,” he said. “Vaughn can get you there.”
The next chapter
Saeed loves a challenge and the next chapter of his life will be no different. In June, he will begin his new job at Lockheed Martin Space in Sunnyvale, California, working as a mechanical engineer. Alongside his job, he chose the University of Southern California to pursue his master’s in aerospace engineering, where he will be taking online courses beginning in August. “I believe education is the cornerstone of success in the field of engineering,” Saeed said. “I plan on earning my master’s degree to help me advance in the industry, then move onto earning a master’s in business administration (MBA) to round out my credentials.”
Home is where the heart is
He may be moving across the country, but Saeed says his close-knit family will be close at heart. “It will be hard leaving my family, but they are amazing people who have supported me my entire life. My father worked hard so I could go to college. Now, it’s my turn to return the favor.”
Leadership, a love for aviation and his exceptional people skills were the driving forces behind Vaughn graduate Otha Ward’s ’19 pursuit of a career in airport management. At 22 years old, Ward is making a name for himself at John F. Kennedy International Airport (JFK), where he holds the position of airport operations agent.
A day in the life
Airports operate under Part 139 Certification issued by the Federal Aviation Administration (FAA) to ensure safety in air transportation. As an airport operations agent, Ward is responsible for upholding and meeting the standards of Airport Operating Certificates and assist in keeping airport operations within FAA compliance. On any given day, Ward is responsible for numerous aspects of airport safety. Here’s a snapshot of some of his responsibilities:
- Operations: Bird strikes are a reality in aviation safety which can have catastrophic results. Ward explained how keeping wildlife under control is no easy task, as JFK airport lies near a protected wildlife preserve, Jamaica Bay Wildlife Refuge. “My job is to ensure the runways and taxiways are clean, safe and free of any wildlife,” he said. Ward pointed out how they never use any lethal methods but instead rely on devices that make loud noises to scare the wildlife away, such as pyrotechnics.
- Construction: Airport construction sights must be managed to the highest standards to ensure pilots do not fly into a construction zone. Among the responsibilities of the sight safety observer―or SSO―is to keep the site safe by controlling the lighting, providing the sufficient number of security guards and placing the low-mass barriers in the correct positions. “Managing the construction site is one of my biggest responsibilities,” Ward stated. “It’s my job to keep the site safe. I have the control to shut the site down if I feel it’s unsafe and I have done so in the past. There’s no cap when it comes to safety.”
- Relocating Airplanes: Another aspect of his job is to relocate airplanes when space is at a minimum. “We have a separate ‘parking area’ for these planes. I work directly with air traffic control to keep everything flowing smoothly on the ground.”
Why he chose Vaughn College
Growing up in Baldwin, NY, Ward loved to play sports but also shared his time with his extended family who lived in New York City. After high school, he knew he wanted to pursue a career in the aviation industry. But where? Being familiar with the area, Ward researched colleges in the neighboring towns and boroughs. “I was blown away by Vaughn College and their recognition as being ranked number one in upward mobility,” he said. “The high success rate of students finding great jobs in their field after graduation sealed the deal for me. Choosing Vaughn was a smart choice.” In fact, 99% of Vaughn graduates are employed or continue their education within one year, and 83% are employed within their chosen field. Ward is a perfect example of a student who has achieved this and more.
The pathway from Vaughn to JFK
While pursuing his bachelor’s degree in airport management at Vaughn, Ward explained how the faculty, staff and curriculum all worked together seamlessly to ensure his success.
- Summer internship: The career services department was instrumental in helping place Ward in a summer internship at JFK, where he said he earned valuable experience and exposure to the industry. His exceptional work ethic and performance afforded him an extension of his internship through the academic year, where he worked his way up and gained further experience.
- Leadership roles: In his junior year, Ward gained more proficiency and exposure by holding leadership positions in campus clubs. He was the president of the Vaughn student chapter of the American Association of Airport Executives (AAAE) and vice president of the student chapter of the Women in Aviation organization. As an alumnus of the College, he currently serves on the president’s board with industry leaders.
- Outstanding professors: There’s no denying Ward received an outstanding education and gained rewarding experience at Vaughn. He credits his success with not only the professionalism and knowledge of his professors but the firsthand experience from the adjunct professors. “They teach and we learn in real time. It’s one of the most valuable parts of a Vaughn education.”
Three months prior to his graduation in May 2019, Ward began working in his current position at JFK. “I knew it was a rigorous application process for the job at JFK, so I submitted my resume early,” Ward explained. The three-step process took months to complete, but Ward said it all paid off in the end. After submitting his resume, he was required to take the Airport Operations Agent (AOA) exam. Then, the waiting process began when the decision board narrowed down the applicants and asked them back for an interview.
Ward credits Vaughn with helping him pursue his dream and land a rewarding career at an international airport. “Vaughn is a special place,” he stated humbly. “The College has connections that sets it apart from other institutions—making that one of its greatest assets. I’m grateful to everyone at Vaughn for helping me get to where I am today.”