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Are You Ready to Prepare Tomorrow's Great Thinkers?

Join the dedicated faculty and staff at Vaughn College. As a growing, accredited institution and an EEO/AA employer, we're continually looking for qualified individuals for both faculty and non-faculty positions.

Bursar Customer Care Representative

Posted: 08/29/2014

Description

The Bursar Customer Care Representative will assist the assistant director to perform the daily operations of the Bursar's front desk.

In the performance of their respective tasks and duties all employees are expected to conform to the following:

• Perform quality work within deadlines with or without direct supervision.
• Interact professionally with other employees, customers and suppliers.
• Work effectively as a team contributor on all assignments.
• Work independently while understanding the necessity for communicating and coordinating work efforts with other supervisors, coworkers, customers, vendors, agencies, etc.

Requirements

Major Responsibilities/Duties/Functions/Tasks
• Answer walk-in, students', parents' and employees' inquires
• Receive and process students' payments, including phone payments
• Distribute refunds check to students
• Scan, and attach refund documentation to the student's account into the system
• During registration, clear all students' accounts
• Calculate tuition to students based on their estimated charges and aid
• Answer phone inquiries
• Prepare bills and letters to be mailed once a month
• Assist completing refund's packages
• Assist preparing accounts to send them to collections
• Performs any additional duties assigned by the supervisor

Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience Requirements:
Associate degree or some College credits and a minimum of five years of customer care experience.

Professional Skills:
A strong commitment to high quality customer service. Superior attention to detail and time management skills. Ability to respond to common inquiries or complaints from prospective/current/former students, parents, administrators and faculty. Good computer skills. Bilingual, preferred English and Spanish. Ability to calculate figures and amounts for students.

Reasoning Ability:
Ability to define problems, collect data, and establish facts and draw valid conclusions.

Work environment and physical functions:
This position is located in an office environment. Generally an employee needs to be able to sit, stand, and navigate within the office area. The office equipment either individually used or shared with a department is the responsibility of all employees.

To apply, submit your resume and cover letter to:

Contact:
Mary Durkin, Associate Vice President of Human Resources
Email: mary.durkin@vaughn.edu
Fax: 718.651.2553
86-01 23rd Avenue
Flushing, NY 11369

Director, Office of Counseling and Wellness

Posted: 07/30/2014

Description

Vaughn College seeks a full-time director of counseling and wellness to provide individual and group counseling, crisis intervention, educational outreach programs, consultation and training with faculty and staff. Director will serve as a liaison to multiple departments around campus including: residence life, student activities, academic support services, athletics and student life.

Director will:
• Plan, deliver, and evaluate interventions and services, including workshops for students, faculty and staff to assist with behavioral issues, such as stress and anger management and conflict resolution in the classroom.
• Coordinate care with local community organizations, including referrals to long-term treatment providers and other physicians.
• Work closely with and plan outreach events for Vaughn's growing student veteran population. Candidate will also be responsible for running the monthly student veteran support group meetings and serve as the campus liaison with local veterans hospital outreach coordinators.
• Be responsible for the coordination of the campus alcohol and drug education programming and workshops that are provided to increase the community's awareness of the effects and consequences of substance and alcohol use on personal well being, academic and career success.
• Be responsible for the health and wellness initiative on campus and should have the ability to plan, organize and assess health and wellness related outreach and awareness programs.
• Work with the associate vice president of student affairs to coordinate the campus sexual awareness and assault compliance efforts which includes; providing training, programming and informative workshops on sexual harassment and assault protocols, reporting and available on and off campus supports and resources for students.

Additionally, the successful candidate will be required to perform others duties as assigned by the associate vice president and/or his designee.

Requirements

Master's degree or Ph.D. in counseling, psychology, social work, or clinical psychology and New York State Licensure to practice mental health counseling is required. The candidate must have direct experience in providing counseling services utilizing crisis intervention protocol and have superior psychotherapy skills.

Candidates must have proven ability to work with traditional and non-traditional students in a multi-cultural environment with a demonstrated record of flexibility and willingness to serve and interact with the entire campus community. Candidates should have experience and willingness to work closely with Vaughn's growing student veteran population.

Required Essential Qualifications
• Excellent written and verbal communication skills
• Ability to maintain confidentiality of counseling records and information
• Strong interpersonal skills with faculty, staff, and student populations
• Superior organizational and problem resolution skills
• Must be able to provide a high level of critical thinking, attention to detail and will operate with a sense of urgency
• Familiarity and previous administrative office experience and
• Ability to work autonomously when necessary and as a member of the student affairs teams is essential

Ability to:
• Prioritize work, perform well under pressure
• Manage multiple tasks and meet deadlines
• Exercise good general business and counseling judgment, knowledge and practice

To apply, submit your resume and cover letter to:

Contact:
Mary Durkin, Associate Vice President of Human Resources
Email: mary.durkin@vaughn.edu
Fax: 718.651.2553
86-01 23rd Avenue
Flushing, NY 11369

Institutional Research Analyst

Posted: 09/15/2014

Description

Under the direction of the director of institutional effectiveness, the institutional research analyst provides support for the coordination and collection of institutional data for the submission of internal and external surveys, state, federal reporting, grants and budget management, and the compilation and formatting of data in the form of spreadsheets and graphs for ad hoc and internal reporting. The analyst is responsible for maintaining the Common Data Set (CDS) and the IR Website.

Major Responsibilities/Duties/Functions/Tasks:
• Data analysis/reporting: The analyst actively contributes to the overall data gathering for institutional support and business intelligence by collecting and disseminating statistical and student demographic data for a variety of publications and reports at the institutional and national level. The position assists in the gathering of institutional data for planning and decision making. The position makes recommendations as needed to enhance data collection and reporting. The analyst participates in the research of higher education trends, and the collection of data pertaining to academic affairs, enrollment management, planning, and finance.
• Grant management: Assists in the reporting, research, maintenance and acquisition of grant-related funding.
• Strategic planning support: Assists in the gathering of data for institutional key performance and outcomes. Participates in strategic planning initiatives including data generation using both internal and external databases and sources.
• Confidentiality: Maintains strict confidentiality in all matters, in any way, involving the College and its employees that come to the attention of the incumbent through whatever means, except as publishable in carrying out specific enumerated responsibilities of the job.

Requirements

• A bachelor's degree and one to three years of experience in institutional effectiveness; master's degree preferred.

Professional Skills
• Superior attention to detail and time management
• Good computer skills
• Ability to calculate figures and amounts using SPSS or Excel
• Ability to define problems, collect data, establish facts and draw valid conclusions

This position is located in an office environment. An employee needs to be able to sit, stand, and navigate within the office area. The office equipment either individually used or shared with a department is the responsibility of all employees.

To apply, submit your resume and cover letter to:

Contact:
Mary Durkin, Associate Vice President of Human Resources
Email: mary.durkin@vaughn.edu
Fax: 718.651.2553
86-01 23rd Avenue
Flushing, NY 11369

news

NEWS

September 15, 2014

US News Names Vaughn First-Tier Regional College

Vaughn Achieves Highest Ranking to Date

August 22, 2014

Vaughn's Mechatronic Engineering Program Receives ABET Accreditation

Bachelor of Science Degree Accredited

August 20, 2014

New Students Welcomed to Campus at Vaughn's Orientation Sessions

More Than 190 New Students in Attendance

July 30, 2014

Vaughn Students Take First and Third Place at LACCEI 2014

Students' Expertise Showcased at International Engineering Meeting

July 07, 2014

Vaughn Students Featured in Queens Chronicle Article

Spotlight Story Highlights Relationship Between Vaughn and Port Authority

June 19, 2014

Vaughn College Featured in NY1 News Spotlight Story

Campus Visit Highlights Relationship Between Vaughn and the Port Authority

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